Frequently Asked Questions (FAQs)
Questions before you mount up? Here is how to choose a size, order a custom logo, and care for your Adventure Mounts wall mount.
How do I choose the right size for my skis?
Choose a Vert Chaser size when your ski waist is narrower than the mount’s bottom slot and the ski widens toward the tip beyond that bottom-slot width so the mount catches it. The slot is tapered: Small is 100 mm at the bottom and 110 mm at the top; Medium is 115/125 mm; Large is 130/140 mm. The top measurement describes the mount opening. It is not a required ski-tip width. Measure your skis before ordering.
How do I choose the right size for my snowboard?
Choose a Powder Chaser size when your board waist is narrower than the mount’s bottom slot and the board widens toward the tip beyond that bottom-slot width so the mount catches it. The slot is tapered: Small is 235 mm at the bottom and 245 mm at the top; Medium is 260/270 mm; Large is 280/290 mm. The top measurement describes the mount opening. It is not a required board-tip width. Measure your board before ordering.
What do the bottom and top slot measurements mean?
They describe the nominal tapered opening in the mount. The bottom is narrower and the top is wider. Use the bottom measurement to confirm that your gear waist is narrower, then confirm that your ski or board widens toward the tip beyond that bottom-slot width so the mount catches it. These dimensions describe the mount, not a universal fit range.
What comes with my mount?
Each mount includes one solid-pine mount, two screws, and two drywall anchors. Skis, snowboards, bindings, and other pictured gear are not included.
What are the mount dimensions and weight?
Every Vert Chaser and Powder Chaser size measures 19.75 inches wide, 4 inches high, and 1 inch deep. Each mount weighs 16.2 ounces.
What is the difference between Clear coat and Trailwood stain?
Clear coat highlights the natural pine grain. Trailwood stain gives the mount a warmer, darker look. Natural wood grain and finish variation mean no two mounts look exactly alike.
What should I measure if I need help choosing a size?
Send a photo of your ski or snowboard and the waist measurement in millimeters. Include the width farther toward the tip where the gear widens, along with the size you are considering. We can help you compare those measurements with the mount opening.
Will the wood look exactly like the photos?
Natural wood grain, color, and finish vary from piece to piece. Those variations are part of the character of a real-wood mount and are not defects.
Where are Adventure Mounts made?
Adventure Mounts are designed in the USA. The solid-pine mounts are cut in China, then etched and hand-finished in the USA.
Can I add my logo?
Yes. Choose the Custom logo option to add your artwork for $6. Upload your artwork through the product page where available, or email it to info@adventuremounts.com with your order number. We will review the artwork, and normal processing begins after approval.
Can I return a custom-logo mount?
Custom-logo mounts are made to your approved artwork and cannot be returned or exchanged for a change of mind. If your item arrives damaged, defective, or incorrect, contact info@adventuremounts.com so we can help. The one-year limited warranty continues to cover manufacturing defects.
What is the return policy for a standard mount?
Standard mounts may be returned within 30 days of delivery when unused, uninstalled, and in their original condition and packaging. Customers pay return shipping for standard returns. See our Refund policy for full eligibility and return instructions.
How does shipping work?
Adventure Mounts provides free standard shipping within the United States. Orders are prepared within 1 to 2 business days, and most in-stock orders ship by the next business day. Most orders arrive 2 to 5 business days after shipment; please allow up to 7 business days. Delivery estimates are not guaranteed. See our Shipping policy for current details. For custom-logo orders, processing begins after artwork is received and approved.
Do you offer bulk orders or partnerships?
We welcome inquiries from retailers, organizations, and customers planning a larger project. Visit our partner and bulk inquiry page and tell us about your needs. We review each inquiry individually.
What does the warranty cover?
Every mount includes a one-year limited warranty for manufacturing defects. To start a claim, email info@adventuremounts.com with your order number, a description of the issue, and clear photos of the product and claimed defect.
One-Year Limited Warranty
Adventure Mounts LLC provides this One-Year Limited Warranty to the original purchaser of an Adventure Mounts product.
What is covered
For one year from the date of delivery, Adventure Mounts warrants that the product will be free from defects in materials and workmanship when it is properly installed and used under normal household conditions.
What is not covered
This limited warranty does not cover:
- Natural variations in wood grain, color, texture, or finish
- Normal wear, cosmetic aging, scratches, or discoloration
- Improper installation
- Unsuitable wall construction, incorrect anchors, or incorrect mounting hardware
- Misuse, modification, impact, overloading, neglect, or moisture damage
- Damage to skis, snowboards, walls, or other property
- Products purchased from an unauthorized seller
How to make a warranty claim
Email info@adventuremounts.com within the one-year warranty period. Include your order number, a description of the issue, and clear photographs showing the product and the claimed defect. Proof of purchase is required.
Available remedy
If Adventure Mounts confirms that a claim is covered, we may, at our option, repair the product, replace it with the same or a comparable product, or refund the original purchase price. Adventure Mounts will cover reasonable shipping costs for an approved warranty claim.
This limited warranty gives you specific legal rights. You may also have other rights that vary by state.